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    Shipping locations

    DSA provides world-wide shipping for all customers.

     

    Pre-order

    Items which have been ordered during pre-sale will not be shipped until product is available. For more information read our pre-sale notice.

     

    Processing 

    Orders are shipped Monday-Friday during business hours. We endeavour to send orders as soon as possible, however processing can take up to 4 days before orders are shipped depending on order numbers.

     

    Delivery

    All our packages are sent through Australia Post either with standard delivery or via express post.

    Delivery times are dependent on customer location with all packages dispatched from Australia Posts facility in Mansfield, Qld.

    Tracking numbers are sent to designated email address and you can track your order via the Australia Post website or through DSA's tracking tab here.

     

    Incorrect Shipping Information

    If incorrect shipping information has been provided due to customer fault and not DSA, the customer will be required to cover additional postage costs.

    If the customer requests a refund as an alternative, DSA retains the right to withhold the shipping cost and only refund the item price at time of purchase.

     

    Please remember to also read our Terms of Use, Privacy Policy and Returns Policy.